At West Haven™, we strive to ensure that you are completely satisfied with your purchase. Below you will find our return and cancellation policies for our offers:

90-Day Money Back Guarantee

We offer a 90-day money back guarantee for the following services:

Power Hour
Virtual Media Training

If you are not satisfied with either of these services, you can request a full refund within 90 days of the purchase date.

To be eligible for a refund, please ensure the following: 

1. Request a Return: Contact our customer service team within 90 days of your purchase to initiate the return process. Provide your order number and details of the service you wish to return.

2. Return Process: Follow the instructions provided by our customer service team.

Cancel at Any Time

For our individual one-on-one business coaching program, you can cancel your service at any time. Here's how it works:

1. Cancellation: Contact our customer service team to cancel your service.

2. No Refund: Please note that this offer does not include a money back guarantee, so we do not provide refunds for payments already made.

3. Service Termination: Your service will be terminated immediately upon cancellation, and you will not be billed for any future periods.

General Terms

Non-Returnable Items: Certain items and services are non-returnable and non-refundable. These include, but are not limited to, downloadable products and services already rendered.

Processing Time: Refunds will be processed within 7-10 business days of receiving your return request. The refund will be issued to the original payment method.

Contact Information: For any questions or to initiate a return or cancellation, please contact our customer service team at hello@westhavencoaching.com.

We value your business and are committed to providing excellent customer service. If you have any questions or concerns, please do not hesitate to reach out to us.

Thank you for choosing West Haven!